Returns & Exchanges

At East at Home, we want you to be completely satisfied with your purchase. If you are not happy with your order, items can be returned or exchanged within 30 days of delivery provided they are in their original, unused condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags and labels are attached, and include the provided packing slip.

3

Label and Ship

Print the prepaid shipping label generated from our portal, affix it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing